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Help & Feedback

Find answers, get support, and learn about our policies.

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Common Questions

Find quick answers to frequently asked questions.

Simply tap the "Clock In" button when you start work and "Clock Out" when you finish. Timely will automatically track your hours and calculate your earnings in real-time.

Yes! You can edit any time entry by tapping on it in your work history. You can adjust start times, end times, and add notes to your shifts.

Premium includes advanced analytics, tax calculator, break tracking, home screen widgets, data export, and many more features. Check out our upgrade page for the full list.

Yes, with premium you can export your timesheet data as CSV files for payroll, tax purposes, or personal records. This feature is available in the settings menu.

Privacy Policy

Effective Date: May 1st, 2025

This Privacy Policy describes how timely ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application (the "App").

Information We Collect

1. Account Information

  • Email address (for authentication)
  • Display name (if provided)
  • Apple ID (if you use Sign in with Apple)

2. Work Session Data

  • Clock-in and clock-out times
  • Session durations
  • Hourly rate and earnings goal (if set by you)

3. App Settings

  • Time format preference
  • Theme selection
  • Notification preferences

4. Device Information

We do not collect device identifiers, location, or analytics data.

How We Use Your Information

  • To provide and improve the App's core functionality (shift tracking, session history, earnings calculation)
  • To authenticate users and secure your account
  • To sync your data across devices using Firebase (if you are signed in)
  • To send optional notifications (e.g., clock-out reminders)

Data Storage and Security

  • Your data is stored locally on your device and, if you are signed in, securely in Google Firebase Cloud Firestore.
  • We use industry-standard security measures to protect your data.
  • We do not sell or share your data with third parties for advertising or analytics.

Third-Party Services

  • Firebase Authentication & Firestore: Used for secure login and cloud data sync.
  • Apple Sign-In: Optional, for authentication.
  • Apple Push Notifications: Optional, for reminders. No personal data is sent to Apple.

Your Choices

  • You can use the app without creating an account (data will be stored only on your device).
  • You can delete your account and all associated data at any time from the app's profile/settings section.
  • You can disable notifications at any time in your device settings.

Children's Privacy

The App is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at timelytrackyourhours@gmail.com.

Terms of Service

Effective Date: May 1st, 2025

These Terms of Service ("Terms") govern your use of the timely mobile application (the "App") provided by tigran ("we", "us", or "our"). By using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Use of the App

  • You must be at least 16 years old to use the App.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to use the App only for lawful purposes and in accordance with these Terms.

2. User Accounts

  • You may use the App without creating an account, but some features require authentication.
  • If you create an account, you agree to provide accurate and complete information.
  • You are responsible for all activities that occur under your account.

3. Data and Privacy

  • Your use of the App is also governed by our Privacy Policy.
  • We do not sell or share your data with third parties for advertising or analytics.
  • You may delete your account and associated data at any time from within the App.

4. Acceptable Use

  • Do not use the App to track time for illegal activities.
  • Do not attempt to reverse engineer, decompile, or otherwise tamper with the App.
  • Do not use the App in a way that could damage, disable, or impair our services.

5. Intellectual Property

  • The App and its content (excluding user data) are owned by tigran and are protected by copyright and other laws.
  • You may not copy, modify, distribute, or create derivative works from the App without our permission.

6. Third-Party Services

The App uses third-party services such as Firebase and Apple Sign-In. Your use of these services is subject to their respective terms and privacy policies.

7. Disclaimer of Warranties

  • The App is provided "as is" and "as available" without warranties of any kind.
  • We do not guarantee that the App will be error-free, secure, or available at all times.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the App.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes means you accept the new Terms.

10. Contact

If you have any questions about these Terms, please contact us at timelytrackyourhours@gmail.com.